FAQs

Are your oils safe for pets, art, equipment, and furniture?

Yes, all of our machines are equipped with cold-air diffusion technology. This allows our machines to diffuse oil without leaving any residue.

Are your oils safe?

Yes, all of our oils have been certified and compliant to IFRA (International Fragrance Association). Our oils are also safe for humans, arts, equipment, pets, and will not damage furniture. All Aromatix Air scents are Paraben-free, vegan, cruelty-free, phthalate-free and petroleum free.

Does it come with a manual?

Yes–the manual is included in every box.

Will diffusing the oils damage my HVAC system?

No, your HVAC system will not be damaged since we use state of the art machines which will allow the oil to form into nano particles. This will cause even scent distribution throughout your HVAC system while your fan (AC/Heat) is on.

Do you offer financing?

We currently do not offer financing.

When will I be charged for my pre-order?

You will be charged immediately after your purchase order. This will secure your pre-order and will guarantee that you will receive your item(s) once fully processed.

What is cold-air diffusion and how does it work?

Our Essential Oil scent machine uses cold-air diffusion technology that release nanoparticles, leaving behind no residue, and providing a subtle, scented environment. This wonderful technology preserves the integrity of your essential oils, providing the most therapeutic benefits. Our machine gives off no heat, and there’s no need to dilute with water or alcohol either. This ensures even scent distribution throughout your space.

What forms of payment do you accept?

We accept Master Card, Visa, American Express, Discover, PayPal, Venmo and Apple Pay. No personal or cashier checks accepted.

How long will my order take to ship?

Orders after 9am will be shipped the following business day, and transit time is 1-5 days.

Do you ship outside of the United States?

We only ship to the contiguous United States.

Do you offer scent subscriptions?

We will soon offer customers the option to subscribe to receive a scent every month or every two months.

Do you offer sample kits?

Yes, we offer sample kits for clients to test out before deciding to purchase a full size bottle. Check out the shop for all of our collections.

What are the vibe benefits of choosing Aromatix Air?

Scenting creates a unique vibe in anyone’s home and/or business. A welcoming scent will leave a lasting impression on friends, family, and customers. We offer a large selection of unique scents that you can choose from to enhance your vibe.